Privacy Policy

Effective Date: 3rd September 2024

Welcome to IMUK!

IMUK ("we", "our", or "us") is committed to protecting the privacy of our clients, partners, and website visitors. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you visit our website, engage with our services, or participate in any of our neuroinclusion training and consultancy programmes (collectively, the "Service").

By using our Service, you consent to the collection and use of your information in accordance with this Privacy Policy. If you do not agree with our practices, please do not use our Service.

1. Information We Collect

We collect various types of information to provide and improve our Service. The types of information we collect include:

1.1 Personal Information

Personal information refers to data that can be used to identify you, including:

Contact Information: Your name, email address, phone number, and postal address.
Professional Information: Your job title, company or organisation, and other details relevant to your engagement with our training and consultancy services.
Account Information: Details such as your username, password, and other credentials necessary for accessing specific areas of our website or platforms.

1.2 Sensitive Personal Information

Sensitive personal information may include data related to your neurodiversity status, health, or other protected characteristics. We will only collect and process such information with your explicit consent, in compliance with applicable laws.

1.3 Usage Information

We collect information about your interactions with our website and services, including:

Device and Browser Information: Details such as IP address, browser type, and operating system.
Usage Data: Information about how you use our website, including page views, links clicked, and other actions.

1.4 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can control your cookie preferences through your browser settings. For more information, please see our Cookie Policy.

2. How We Use Your Information

We use the information we collect for the following purposes:

To Provide and Manage Our Services: To deliver our neuroinclusion training and consultancy services, process transactions, and manage your account.
To Improve Our Services: To analyse usage data and feedback to enhance our website, services, and customer experience.
To Communicate with You: To send you updates, newsletters, marketing communications, and other information related to our services. You can opt-out of marketing communications at any time.
To Ensure Security and Compliance: To protect against fraud, unauthorised access, and any other illegal activities, and to comply with our legal obligations.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with:

Service Providers: Third-party vendors that assist us in providing our services, such as payment processors, hosting providers, and marketing partners.
Legal Authorities: If required by law or in response to legal requests, such as court orders, subpoenas, or regulatory inquiries.
Business Transfers: If we are involved in a merger, acquisition, restructuring, or sale of assets, your information may be transferred as part of that business transaction.

4. How We Protect Your Information

We take the security of your personal data seriously and implement a variety of security measures to protect it from unauthorised access, disclosure, or misuse. These measures include encryption, firewalls, secure servers, and regular security assessments. However, please note that no method of transmission over the internet or method of electronic storage is 100% secure.

5. Your Rights

Under UK data protection laws, you have certain rights regarding your personal information, including:

The Right to Access: You have the right to request access to the personal data we hold about you.
The Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal data.
The Right to Erasure: You have the right to request that we delete your personal data, subject to certain conditions.
The Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data under certain circumstances.
The Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format.
The Right to Object: You have the right to object to the processing of your personal data in certain situations.

To exercise any of these rights, please contact us at [email protected]

6. Data Retention

We will retain your personal data only for as long as is necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at [email protected]

IMUK Solutions Ltd. Privacy Policy