IMUK Solutions Ltd. GDPR Policy

Effective Date: 3rd September 2024

  1. Introduction

IMUK Solutions Ltd. ("we," "us," or "our") is committed to protecting and respecting your privacy. This GDPR Policy outlines how we collect, use, and protect your personal data in compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

  1. Scope of This Policy

This policy applies to all personal data collected through our website, services, and any communications with us, including but not limited to IMHub and IMHub Community.

  1. Personal Data We Collect

We may collect and process the following personal data about you:

  • Identification Data: Name, email address, phone number, and profile information.
  • Membership Data: Information related to your membership status, payment details, and transaction history.
  • Usage Data: Information about how you use our website and services, including IP addresses, browser type, and access times.
  • Communication Data: Records of your correspondence with us, including support requests and feedback.
  1. Legal Basis for Processing Personal Data

We rely on the following legal bases for processing your personal data:

  • Consent: When you provide your explicit consent for us to process your personal data for specific purposes (e.g., newsletters, marketing communications).
  • Contractual Necessity: To perform our obligations under any contracts we have with you, including membership agreements.
  • Legal Obligation: To comply with any legal or regulatory requirements.
  • Legitimate Interests: To pursue our legitimate interests in providing services and improving our offerings, provided that your interests do not override those interests.
  1. How We Use Your Personal Data

We may use your personal data for the following purposes:

  • To provide and manage your membership and access to IMHub and IMHub Community.
  • To process payments and manage your account.
  • To communicate with you regarding your membership, including updates, news, and promotional materials.
  • To improve our services and website, including troubleshooting, data analysis, and testing.
  • To comply with legal obligations and protect our rights.
  1. Sharing Your Personal Data

We may share your personal data with third parties in the following circumstances:

  • Service Providers: We may engage third-party service providers to assist us in delivering our services (e.g., payment processors, IT support). These service providers are contractually obligated to protect your personal data and only use it for the purposes specified by us.
  • Compliance with Law: We may disclose your personal data if required to do so by law or in response to valid requests by public authorities.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal data may be transferred as part of that transaction.
  1. Data Retention

We will retain your personal data only for as long as necessary to fulfil the purposes for which we collected it, including any legal, accounting, or reporting requirements. The criteria used to determine retention periods include:

  • The length of time we have an ongoing relationship with you and provide services.
  • Whether there are legal obligations that require us to retain your personal data.
  1. Your Rights Under GDPR

You have the following rights regarding your personal data:

  • Right to Access: You can request access to your personal data that we hold.
  • Right to Rectification: You can request that we correct any inaccuracies in your personal data.
  • Right to Erasure: You can request the deletion of your personal data under certain circumstances.
  • Right to Restrict Processing: You can request that we restrict the processing of your personal data in certain situations.
  • Right to Data Portability: You can request a copy of your personal data in a structured, commonly used, and machine-readable format.
  • Right to Object: You can object to the processing of your personal data in certain situations, including for direct marketing purposes.

To exercise any of these rights, please contact us using the contact details provided below.

  1. Security of Your Personal Data

We take the security of your personal data seriously and have implemented appropriate technical and organisational measures to protect it against unauthorised access, loss, destruction, or alteration. These measures include:

  • Encryption of sensitive data.
  • Access controls to limit access to your personal data to authorised personnel only.
  • Regular security assessments and monitoring of our systems.
  1. Changes to This GDPR Policy

We may update this GDPR Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any significant changes by posting a notice on our website or through other appropriate means. Your continued use of our services after any changes signifies your acceptance of the updated policy.

  1. Contact Us

If you have any questions about this GDPR Policy or our data protection practices, please contact us at:

IMUK Solutions Ltd.
Email: [email protected]

 

© IMUK Solutions Ltd 2024. All Rights Reserved.